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Friendly and professional service. Yasmin was incredibly helpful throughout my flat search, always responsive and recommending properties based on my preferences. I would highly recommend working with her.

TG

We registered with several companies during our recent flat hunt and Fletcher’s Chiswick has been by far the best experience. We were looked after by Yasmin who was just fantastic. She listened to what we were looking for and was really pro-active in sending across options. All communication was prompt, and she returned every call. There was never a time we found ourselves having to ‘chase up’. She really went above and beyond our expectations (and our experiences with other companies) and would definitely be the first place we’d get in touch with again next time we look to move.

CA

Fletchers was a very responsive and communicative agency. On top of that I received the most professional, honest and patient support from their agent Yasmin. She and her team worked with me for months to ensure I received the best home for me and my family. I worked with a number of agencies and she was the one agent that went above and beyond to get me into homes quickly and narrowing down options that matched my preferences. She messaged me to confirm appointments and checked on me to see how the search was going even with other companies. She was persistent and positive even when others had given up on my search. Her care and persistence was necessary in this time of Covid and during a time of changing homes and changing countries. Thanks to her for making my process a lot easier.

BD

I am writing to praise Issam who works for Fletchers Estate Agents. As a first time buyer, I was unfamiliar with the house buying processes. Issam was proactive throughout the process and liaised with myself, the vendors and also both sets of solicitors to ensure that the purchase went through as quickly as possible. Issam always responds promptly and professionally to any enquiry and is a great asset to his employers. House buying is a stressful process but this was eased by Issam’s involvement.

SL

Issam has been very responsive throughout the sale of our flat and has kept on top of all of the parties. Issam always seems to be available to take my call which has been great. Both he and James have been extremely easy to work with and kept us updated at each stage.

RR

A positive outcome with a property purchase through Fletchers thanks to Issam and the sales team . They created a friendly approachable experience in a challenging time.

MO

We recently moved to the area and Emily was our estate agent. The efficiency in getting any queries for pre-moving in arranged and sorted was unreal and she made the entire process smooth and enjoyable. Made us feel at ease about our move to the area and found us a property that was perfect for our needs! Couldn’t recommend Fletchers and Emily’s service enough, it was a joy to work with them!

TC

Olivia is a wonderful sales representative who showed us a few properties and answered all our questions patiently. Although she is new to Fletchers, she definitely knows how to manage landlords and tenants and I know she will only get better with time. If we look for rental properties in the future, we will definitely get in touch with Olivia from Fletchers Chiswick office.

LG

We are a young family and we were looking for a suitable rental in Chiswick. We were admirably handled by the Fletcher’s team, in particular Erica and Beth, and they tirelessly showed us suitable properties and got the balance between showing us lots of properties and being too invasive completely right. The properties they showed us were completely in line with our requirements. We are very grateful to them and we won’t hesitate to use them in future.

FS

I had a very good experience with Fletchers. Tia Glenn took care of us during our searching for a good house in London. She was very receptive on our requests and also very flexible in arranging her schedule after our. She is very communicative and self-confident in suggesting optional solutions and solving any kind of issues. For us, as new residents from overseas, was a real pleasant experience to work with her.

CR

We recently purchased our home via Fletchers and, considering under how much of a time constraint we were, we are pleased with the service they offered. Issam is as friendly as they come, going above and beyond his responsibilities. He is dedicated and professional. Though his highest quality, unfailing during the process, was his seemingly endless availability; we never felt like we were waiting for him. Thank you!

PN

Just completed what turned out to be a difficult and complicated Sale which without the very proactive help of Issam at Fletchers just wouldn't have happened. Great job from start to finish with regular updates and contact. Thank you to Issam and the team at Fletchers. Great Job¬!

IF

Cannot fault the service we received from Fletchers. Heather and Ross were both very professional and always got back to any queries in good time. We had issues with our solicitors but they took this on and escalated things to ensure that the sale went through in good time. Thank you!

LS

Focused, patient, honest, judicious, affable and ‘result oriented’ are just some of the words that come to mind when we think of Joshua. In the middle of a pandemic, dealing with international demanding clients from NYC (us) and with an owner horse racing multiple brokers for the best offer, Joshua managed to bring both parties to a deal, which needed comprising from both sides. During the multiple backs and forths, the accepted and rescinded offers and the financial negotiation phase, Joshua never lost his patience, maintained the upmost integrity and most importantly, he listened. He closed the deal for the benefit of all. And he did it well.

DM

Brilliant service from the easily the best lettings agency my partner and I have used. Emily has been the dream lettings consultant ready to help us with any queries we had. Moving deadlines so that we could submit our offer to the landlord, going above and beyond to help with referencing difficulties and easy to get a hold of whenever we needed some extra information about the flat. Emily always answered our calls with a kind and friendly manner. Genuinely caring and understanding, helping us at every stage of the lettings process which made moving a lot easier. Thank you so much for all of your help Emily!

OH

We were very lucky and when we started looking for a new home we spoke with Emily Martin at Dexters. From our first phone call Emily worked tirelessly to find us our dream home. Even after we moved in Emily ensured that everything was perfect!

EP

Friendly and professional team. They pitched the rent at the right level and were on the ball from day 1. They arranged several viewings with strong interest during the short pre-marketing period. Our house was let by Fletchers before it even came to the market. Seamless and fast execution as well. Highly recommended.

JG

We've just sold our property with Ross & Heather at Fletcher's, and we're very thankful for all their assistance and guidance. It was absolutely seamless working with the two of them, and we always felt that they understood and were very attentive and responsive to our requests and wishes. Highly recommend.

MA

The entire experience with Fletchers Brook Green was very smooth and I’d like to say that I’d definitely recommend Fletchers to anybody who’s looking for a new home around West London. I would like to thank Emily Martin for being extremely professional, responsive and helpful throughout the whole process (from viewing to moving in). She constantly kept me updated and informed me about next steps and gave amazing recommendations to ensure every part of the process met the best standards.

AK

Selling our house in 2020 has been challenging but Issam at Fletchers has worked incredibly hard and ultimately got us a result. He has been friendly, professional and really positive to deal with throughout, and is proactive about keeping in touch. Oversight from manager James Cox has been excellent too, he really knows the local market and has been helpful in guiding us at key points. I wouldn't hesitate to recommend.

SO

We used Fletchers Estate Agents to sell our home. A sale was agreed relatively quickly at the target price I had set which proved the house was correctly marketed. The sale was beset by problems caused by the prospective purchaser and further down the chain. Paul Mould demonstrated his calmness and experience in taking ownership of the problems and drove the sale through to exchange. I would highly recommend Paul and his team

RM

Issam has been excellent with his advice, and connections to mortgage agents and conveyancers. Hoping to finish completion soon. Best regards Navaneeta

NS

I have worked with a lot of different estate companies and representatives, and I can safely say Issam is one of the most proactive, helpful and passionate I have come across. We are still searching for our next home, but he is in constant contact and makes us feel like he really cares about our search. Look forward to working together in 2021!

AW

Isaam was super helpful throughout my house search, listening to my requirements and then finding properties that fit these. He was very responsive to my calls and emails, providing great service overall.

TM

Joshua, Christian & Nikki have been very helpful in our transition moving from Canada to the UK. There was always someone available for us when we had question and took good care of us in all our process getting our flat. Thank you!

GM

Brilliant Estate Agents. They were so helpful and attentive throughout the process of finding a new property.

KN

A very good experience with personal attention. Thank you.

AB

Nikki and Christian have exceeded our expectations, they have been professional and most importantly understanding every step of the way. Superb communication, available when we need them, found us exactly what we were looking for. Need more agents like them.

BA

Excellent service from Joshua and Christian. Very professional and friendly through the whole process.

LP

My wife and I are very pleased with all assistance we had from Nikki and Christian, to find a flat that met our criteria. Since our first contact, they were very attentive and polite, swiftly answering all our questions and keeping us informed during the whole process. Fantastic communication and great availability from them. We spoke to several letting agents but without a shadow of a doubt, they are the best ones we have dealt with. They were brilliant, helping us to find a place we liked so we strongly recommend them. Thank you very much and well done Nikki and Christian. Great job!

LG

Nikki and Christian from Fletchers made the process of finding a place, sorting out the paperwork and finalizing the contract a super smooth one. There was a small issue in terms of the move dates and this was handled brilliantly by Nikki and Christian (I knew about the situation after they had a solution in hand). I would definitely recommend Fletchers!

WF

Great service! Nikki helped us find a perfect home. She was extremely helpful, kind and always available. Thank you for your hard work!

BH

Was a very quick and swift move in and they were very helpful with the legal mumbo jumbo that we didn't understand! Very friendly staff always seem happy to see us.

YS

Nikki was very helpful, prompt to reply and follow up, took in our criteria and presented options accordingly. Gave suggestions on things we hadn't thought of as first time renters.

VK

Very helpful and responsive to requests for information and assistance.

MN

We have Beth as our agent here - she has been one of the best agents we have ever dealt with in London - very professional and approachable. Overall the process of signing our lease went very smoothly and she kept us well informed throughout.

MW

Professional from start to finish and quick to address any questions along the way of our renting process.

RS

Whilst we were temporarily renting a property through Fletchers the person that stood out for me was Agata. She was very friendly and really helpful. She knows how to fix things herself and when she cannot do it she will sent in the necessary workman. She is happy to help. I think she is a great asset of the Company.

JA

Amazing service and very efficient. Highly recommending.

JB

Have had a good experience with Fletchers. The renting process was quick and smooth, we moved into our flat 2 weeks later! Giles was very helpful and kept us informed.

LL

Tia at Fletchers Chiswick was amazingly knowledgeable about the neighborhood and properties we viewed, had great suggestions for local restaurants, and made the house hunt fun! Thanks, Tia!

KL

I had a great experience dealing with Fletchers Estate Agency. I have worked with them a few times over the last few years, both in renting out my property and looking for a new rental for my son. Beth in particular was very knowledgeable, friendly and always on hand to help. If you are looking for a local estate agent who knows their stuff, Fletchers are the one!

BG

I have dealt with a lot of different property agencies in my past but I have to say: I found in in the person of Ms Courtney the most professional and friendly agent from all the ones I have met. All the negotiations were done smoothly without worries and we were very satified with the results. I recommended the company and Courtney to my colleagues in the office for the future. Well done!

DG

I contacted this agency with regards to renting a flat in Chiswick and they made the whole process so easy. I can’t recommend them enough! A special thanks to Courtney who went above and beyond. She was so professional and efficient, nothing was too much trouble!

JF

Phenomenal service and guidance given to me. Always felt like my needs and queries were listened to and understood, nothing seemed to be too much trouble. The young lady that helped me was Courtney Page, super helpful and would absolutely recommend to anyone!

JF

We have recently found and moved into a new rental property in Chiswick. In terms of feedback on this experience (beyond the above 5 star rating): What a fabulous team, within a great team. Amy and Leigh provided an exceptional level of service, the professionalism, energy and proactive approach that they both have, truly leads what customer service is all about and how to ensure a high level of customer satisfaction is achieved! More broadly the teamwork that Fletchers Chiswick shows is so seamless and what great ambassadors they all make to the Fletchers brand. Thanks for everything!

DE

I've recently been in the process with Fletchers - Beth and she is by far the best agent i have ever dealt with.! Throughout the process she was friendly, professional and remained very consultative. I would highly recommend using their services!

AL

I recently completed on a move to a rental property and Chiswick and cannot overstate the quality of the service I received from Fletchers. Erica handled the entire process brilliantly from start to finish. She was calm, helpful and professional from the very start of the process all the way to the end.

MR

Tia at Fletchers was the best estate agent I've worked with. She demonstrated empathy and enthusiasm with our search and I never once felt under pressure. I will go back to Fletchers just for her!

CT

I was recently passing through the area and nipped into the office where Courtney explained the whole process to me and showed me a selection of options that fit the exact brief i told her. Great customer service, attention to detail and really went that extra mile.

CD
 
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