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A positive outcome with a property purchase through Fletchers thanks to Issam and the sales team . They created a friendly approachable experience in a challenging time.


Issam has been very responsive throughout the sale of our flat and has kept on top of all of the parties. Issam always seems to be available to take my call which has been great. Both he and James have been extremely easy to work with and kept us updated at each stage.


I am writing to praise Issam who works for Fletchers Estate Agents. As a first time buyer, I was unfamiliar with the house buying processes. Issam was proactive throughout the process and liaised with myself, the vendors and also both sets of solicitors to ensure that the purchase went through as quickly as possible. Issam always responds promptly and professionally to any enquiry and is a great asset to his employers. House buying is a stressful process but this was eased by Issam’s involvement.


Fletchers was a very responsive and communicative agency. On top of that I received the most professional, honest and patient support from their agent Yasmin. She and her team worked with me for months to ensure I received the best home for me and my family. I worked with a number of agencies and she was the one agent that went above and beyond to get me into homes quickly and narrowing down options that matched my preferences. She messaged me to confirm appointments and checked on me to see how the search was going even with other companies. She was persistent and positive even when others had given up on my search. Her care and persistence was necessary in this time of Covid and during a time of changing homes and changing countries. Thanks to her for making my process a lot easier.


We registered with several companies during our recent flat hunt and Fletcher’s Chiswick has been by far the best experience. We were looked after by Yasmin who was just fantastic. She listened to what we were looking for and was really pro-active in sending across options. All communication was prompt, and she returned every call. There was never a time we found ourselves having to ‘chase up’. She really went above and beyond our expectations (and our experiences with other companies) and would definitely be the first place we’d get in touch with again next time we look to move.


Friendly and professional service. Yasmin was incredibly helpful throughout my flat search, always responsive and recommending properties based on my preferences. I would highly recommend working with her.


We were very lucky and when we started looking for a new home we spoke with Emily Martin at Dexters. From our first phone call Emily worked tirelessly to find us our dream home. Even after we moved in Emily ensured that everything was perfect!


Brilliant service from the easily the best lettings agency my partner and I have used. Emily has been the dream lettings consultant ready to help us with any queries we had. Moving deadlines so that we could submit our offer to the landlord, going above and beyond to help with referencing difficulties and easy to get a hold of whenever we needed some extra information about the flat. Emily always answered our calls with a kind and friendly manner. Genuinely caring and understanding, helping us at every stage of the lettings process which made moving a lot easier. Thank you so much for all of your help Emily!


Focused, patient, honest, judicious, affable and ‘result oriented’ are just some of the words that come to mind when we think of Joshua. In the middle of a pandemic, dealing with international demanding clients from NYC (us) and with an owner horse racing multiple brokers for the best offer, Joshua managed to bring both parties to a deal, which needed comprising from both sides. During the multiple backs and forths, the accepted and rescinded offers and the financial negotiation phase, Joshua never lost his patience, maintained the upmost integrity and most importantly, he listened. He closed the deal for the benefit of all. And he did it well.


Cannot fault the service we received from Fletchers. Heather and Ross were both very professional and always got back to any queries in good time. We had issues with our solicitors but they took this on and escalated things to ensure that the sale went through in good time. Thank you!


Just completed what turned out to be a difficult and complicated Sale which without the very proactive help of Issam at Fletchers just wouldn't have happened. Great job from start to finish with regular updates and contact. Thank you to Issam and the team at Fletchers. Great Job¬!


We recently purchased our home via Fletchers and, considering under how much of a time constraint we were, we are pleased with the service they offered. Issam is as friendly as they come, going above and beyond his responsibilities. He is dedicated and professional. Though his highest quality, unfailing during the process, was his seemingly endless availability; we never felt like we were waiting for him. Thank you!


I had a very good experience with Fletchers. Tia Glenn took care of us during our searching for a good house in London. She was very receptive on our requests and also very flexible in arranging her schedule after our. She is very communicative and self-confident in suggesting optional solutions and solving any kind of issues. For us, as new residents from overseas, was a real pleasant experience to work with her.


We are a young family and we were looking for a suitable rental in Chiswick. We were admirably handled by the Fletcher’s team, in particular Erica and Beth, and they tirelessly showed us suitable properties and got the balance between showing us lots of properties and being too invasive completely right. The properties they showed us were completely in line with our requirements. We are very grateful to them and we won’t hesitate to use them in future.


Olivia is a wonderful sales representative who showed us a few properties and answered all our questions patiently. Although she is new to Fletchers, she definitely knows how to manage landlords and tenants and I know she will only get better with time. If we look for rental properties in the future, we will definitely get in touch with Olivia from Fletchers Chiswick office.


Selling our house in 2020 has been challenging but Issam at Fletchers has worked incredibly hard and ultimately got us a result. He has been friendly, professional and really positive to deal with throughout, and is proactive about keeping in touch. Oversight from manager James Cox has been excellent too, he really knows the local market and has been helpful in guiding us at key points. I wouldn't hesitate to recommend.


Issam has been excellent with his advice, and connections to mortgage agents and conveyancers. Hoping to finish completion soon. Best regards Navaneeta


I have worked with a lot of different estate companies and representatives, and I can safely say Issam is one of the most proactive, helpful and passionate I have come across. We are still searching for our next home, but he is in constant contact and makes us feel like he really cares about our search. Look forward to working together in 2021!


Isaam was super helpful throughout my house search, listening to my requirements and then finding properties that fit these. He was very responsive to my calls and emails, providing great service overall.


Nikki was very helpful, prompt to reply and follow up, took in our criteria and presented options accordingly. Gave suggestions on things we hadn't thought of as first time renters.


Was a very quick and swift move in and they were very helpful with the legal mumbo jumbo that we didn't understand! Very friendly staff always seem happy to see us.


Great service! Nikki helped us find a perfect home. She was extremely helpful, kind and always available. Thank you for your hard work!


Nikki and Christian from Fletchers made the process of finding a place, sorting out the paperwork and finalizing the contract a super smooth one. There was a small issue in terms of the move dates and this was handled brilliantly by Nikki and Christian (I knew about the situation after they had a solution in hand). I would definitely recommend Fletchers!


My wife and I are very pleased with all assistance we had from Nikki and Christian, to find a flat that met our criteria. Since our first contact, they were very attentive and polite, swiftly answering all our questions and keeping us informed during the whole process. Fantastic communication and great availability from them. We spoke to several letting agents but without a shadow of a doubt, they are the best ones we have dealt with. They were brilliant, helping us to find a place we liked so we strongly recommend them. Thank you very much and well done Nikki and Christian. Great job!


Excellent service from Joshua and Christian. Very professional and friendly through the whole process.


Nikki and Christian have exceeded our expectations, they have been professional and most importantly understanding every step of the way. Superb communication, available when we need them, found us exactly what we were looking for. Need more agents like them.


A very good experience with personal attention. Thank you.


Brilliant Estate Agents. They were so helpful and attentive throughout the process of finding a new property.


Joshua, Christian & Nikki have been very helpful in our transition moving from Canada to the UK. There was always someone available for us when we had question and took good care of us in all our process getting our flat. Thank you!


Tia at Fletchers was the best estate agent I've worked with. She demonstrated empathy and enthusiasm with our search and I never once felt under pressure. I will go back to Fletchers just for her!


I recently completed on a move to a rental property and Chiswick and cannot overstate the quality of the service I received from Fletchers. Erica handled the entire process brilliantly from start to finish. She was calm, helpful and professional from the very start of the process all the way to the end.


I've recently been in the process with Fletchers - Beth and she is by far the best agent i have ever dealt with.! Throughout the process she was friendly, professional and remained very consultative. I would highly recommend using their services!


We have recently found and moved into a new rental property in Chiswick. In terms of feedback on this experience (beyond the above 5 star rating): What a fabulous team, within a great team. Amy and Leigh provided an exceptional level of service, the professionalism, energy and proactive approach that they both have, truly leads what customer service is all about and how to ensure a high level of customer satisfaction is achieved! More broadly the teamwork that Fletchers Chiswick shows is so seamless and what great ambassadors they all make to the Fletchers brand. Thanks for everything!


Phenomenal service and guidance given to me. Always felt like my needs and queries were listened to and understood, nothing seemed to be too much trouble. The young lady that helped me was Courtney Page, super helpful and would absolutely recommend to anyone!


I contacted this agency with regards to renting a flat in Chiswick and they made the whole process so easy. I can’t recommend them enough! A special thanks to Courtney who went above and beyond. She was so professional and efficient, nothing was too much trouble!


I have dealt with a lot of different property agencies in my past but I have to say: I found in in the person of Ms Courtney the most professional and friendly agent from all the ones I have met. All the negotiations were done smoothly without worries and we were very satified with the results. I recommended the company and Courtney to my colleagues in the office for the future. Well done!


I had a great experience dealing with Fletchers Estate Agency. I have worked with them a few times over the last few years, both in renting out my property and looking for a new rental for my son. Beth in particular was very knowledgeable, friendly and always on hand to help. If you are looking for a local estate agent who knows their stuff, Fletchers are the one!


Tia at Fletchers Chiswick was amazingly knowledgeable about the neighborhood and properties we viewed, had great suggestions for local restaurants, and made the house hunt fun! Thanks, Tia!


Have had a good experience with Fletchers. The renting process was quick and smooth, we moved into our flat 2 weeks later! Giles was very helpful and kept us informed.


Amazing service and very efficient. Highly recommending.


Whilst we were temporarily renting a property through Fletchers the person that stood out for me was Agata. She was very friendly and really helpful. She knows how to fix things herself and when she cannot do it she will sent in the necessary workman. She is happy to help. I think she is a great asset of the Company.


Professional from start to finish and quick to address any questions along the way of our renting process.


We have Beth as our agent here - she has been one of the best agents we have ever dealt with in London - very professional and approachable. Overall the process of signing our lease went very smoothly and she kept us well informed throughout.


Very helpful and responsive to requests for information and assistance.


They are very professional, people you can rely on in every moment. In particular, thanks to Tia for her preparation, very excellent agent.


Erica and her team are fantastic. They are truly great from all ends of the business. I will be honest when we first put our property on the market as a rental I made the decision to go with another estate agent. The property sat empty for close to 4 weeks with not many viewings. Erica kept in touch with me during this time and truly showed determination to win over my business in a professional manner. I then made the decision to move over to Fletchers. It was the right one as they had the property rented within 2 weeks. They have a great team in Chiswick. Also, they do have a long list of corporate clients which makes it easier if you are looking for a corporate tenant. Speaking to my tenant they are very happy in dealing with them as well. I would say if you are looking for a lettings agent in the W4 area then Erica and her team at Fletchers Lettings (Chiswick) are the ones to deal with.


I engaged Fletchers to rent my flat in Chiswick, and they worked tirelessly to get this done. I got great advice and insight from the manager, Erica and her team (special mention of Hayley) all worked extremely hard to get me the right tenant at the right price. I would recommend them to anyone considering letting in the area.


Great Service, knowledgeable and friendly Agents.


On the look out for a house to rent, I found the perfect place with Fletchers, Chiswick. Giles of Fletchers was unfailingly courteous, understanding and quick with solutions which suited my preference. Thank you Fletchers and Giles.


The team at Brook Green were Fast, super professional, listened to my needs and came up with solutions within 48 hours. Joshua was not only incredibly helpful but also patient. My experience of working with the team at Brook Green was fantastic and I would recommend them 100% Thank you to Christian and Joshua.


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